Almost a quarter of Scots use AI in job applications

More workers are turning to artificial intelligence (AI) tools to support their professional responsibilities and even to secure a new role, according to new research.

Recruitment firm Hays surveyed 11,900 people – including 498 in Scotland – during February and March, finding that 22% of Scots have used AI during the job application process, to help write their CV for instance, and 22% also plan to do so in the future.

A further 24% of workers said they have used an AI tool in their current role.

The uptake in the use of AI by employers to evaluate job applications is significantly lower, with only 9% of organisations currently using AI tools to scan CVs or score candidates, for instance.

But close to a third (29%) of organisations expect to increase their use of AI to evaluate job applications in the future.

Hays director Keith Mason was keen to point out the importance of transparency when it comes to the use of AI in a job application.

“Whilst a candidate might use AI in an application, it’s important that they’re also authentic and not over-reliant on the technology.

“Of course, the job application is only one part of the recruitment process; AI can also be efficiently used by employers in the initial sift if there are multiple applications, as this should overcome any bias and reduce the time taken to screen applicants.”

When it comes to transparency, the research showed that most (81%) professionals would prefer to be informed if a hiring organisation uses AI to assess job applications. Across the UK, only 54% of employers currently do this.

Mason concluded: “It’s positive to see how AI tools might support both candidates during the job application process and professionals in their day-to-day roles, but it could be cause for concern if this becomes the norm as we don’t want the next generation to lose the art of good communication and the ability to articulate a balanced written debate.

“While machine learning is advancing at a rapid pace, in most jobs people will work with other people every day, so soft skills are key.

“AI will never replace the human element of getting to know someone as part of the recruitment process; good people skills will always shine through.”

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