Q2 2025 SecureWorks Corp Earnings Call

Participants

Kevin Toomey; Vice President, Investor Relations; SecureWorks Corp

Wendy Thomas; Chief Executive Officer, Director; SecureWorks Corp

Alpana Wegner; Chief Financial Officer; SecureWorks Corp

Hamza Fodderwala; Analyst; Morgan Stanley

Mike Cikos; Analyst; Needham & Company LLC

Madeline Brooks; Analyst; BofA Global Research

Presentation

Operator

Good morning. My name is Colin, and I’ll be the conference operator for today. At this time, I’d like to welcome everyone to the SecureWorks’ second quarter fiscal 2025 financial results conference call. (Operator Instructions) A supplemental slide presentation to company’s prepared remarks can be found on the company’s website.
(Operator Instructions) At this time, I would like to turn the call over to Kevin Toomey, SecureWorks’ Vice President of Investor Relations. Mr. Toomey, please begin.

Kevin Toomey

Thank you, operator. Good morning, and welcome to the SecureWorks’ second quarter fiscal 2025 earnings call. Joining me today are Wendy Thomas, our Chief Executive Officer; and Alpana Wegner, our Chief Financial Officer.
During this call, unless otherwise indicated, we will reference non-GAAP financial measures. You’ll find the reconciliations between these GAAP and non-GAAP measures in the press release and presentation posted on our website earlier today.
Finally, I’d like to remind you that all statements made during this call that relate to future results and events are forward-looking statements based on current expectations. Actual results and trends could differ materially from those projected due to a number of risks and uncertainties which are discussed in our press release, web deck, and SEC filings, which you can also find on the Investor Relations website at investors.secureworks.com. We assume no obligation to update our forward-looking statements. With that, I’ll turn the call over to SecureWorks’ CEO, Wendy Thomas.

Wendy Thomas

Thank you, Kevin, and welcome, everyone. Our business continued its strong momentum in the second quarter. Taegis revenue grew 7% year over year to $71 million and we delivered on our Q2 total revenue commitment.
Annual recurring revenue or ARR now stands at $290 million, driven by the strength in new customer acquisition and expansion. And our Taegis average revenue per customer or ARPC expanded to $150,000 per customer.
Our non-GAAP Taegis gross margin of 74% remained strong, growing 360 basis points year over year, and we delivered positive adjusted EBITDA once again this quarter. We are demonstrating that the security outcomes delivered by our Taegis platform.
The success of our partner ecosystem and our advanced automation and AI capabilities are propelling the growth of our business profitably, and they give us ample runway to further benefit from the scale that our business model offers. And Taegis is increasingly receiving accolades from industry experts.
SecureWorks was recently recognized as the gold winner in the Golden Bridge Awards in the category of AI and cybersecurity innovation. The only company out of more than 1,000 nominated to win this award, a testament to our commitment to excellence and innovation, helping organizations reduce cyber risk and prevent cyber-attacks, by harnessing the power of AI in managed detection and response.
In the second quarter, we progressed our growth strategy in several key areas. Specifically, we launched Taegis IDR, our new identity threat detection and response solution solving a threat vector that has plagued companies for years and furthering the protection of our customers.
We gain traction across our global partner ecosystem, adding new key partners, increasing momentum and sales productivity, and partner win rates. And we continue to increase the extensibility of our platform to enable customization of playbooks, integrations, and advanced detectors to drive scale in the platform and increasing margins for partners and for us.
I’ll turn to product innovation in the second quarter, starting with a significant product advancement in identity security. First for background, as traditional cyber defenses have hardened, attackers are taking advantage of vulnerable user identities with nearly 80% of breaches involving some form of identity compromised in the mix.
And given that identity misconfiguration impact 95% of organizations, the risk here remains high. To put that risk into context, the average cost of a data breach reported last year was $4.5 million. In speaking with CISOs, this is often the number one fear that keeps them up at night, one that isn’t covered by traditional controls such as endpoints.
This is why we built and launched Taegis IDR, our identity threat detection and response solution to help security leaders detect, prioritize, and respond to identity-based threats across their organizations environment and on the dark web.
Conventional identity and access management controls like multi-factor authentication are helpful, but insufficient. Taegis IDR provides comprehensive attack surface coverage of credential access techniques, providing visibility into identities, monitoring for gaps in the environment, flagging risky user behaviors alerting when credentials have been exposed on the dark web and detecting and accelerating response to identity-based threats in lockstep with Taegis XDR.
Like all threats, speed is of the essence and these capabilities and a time to detect that’s counted in seconds are superior to what we see in the market today, and these will make a meaningful difference in protecting our customers’ environments from one of the most prevalent and lucrative attack vectors deployed by threat actors.
I’m pleased with the feedback from our early adopters on Taegis IDR and the results they are experiencing. Customers appreciate Taegis IDR’s ability to rapidly detect gaps and other missed configurations in their environments, particularly in areas of misconfiguration and vulnerable exposures across the Azure and Microsoft ecosystems.
Taegis IDR ensures customers can close those gaps, while preventing threat actors from accessing and then moving laterally within their network. This quarter, we also launched a more personalized MDR offering with guidance on proactive security posture management and defense called Taegis ManagedXDR Plus many organizations struggle to find tailored cybersecurity solutions that fit their unique needs at an affordable price.
They often have to settle for a one-size-fits-all approaches that don’t offer the proactive defenses they need for resilience. The Taegis Plus offering addresses this gap by providing a more targeted threat hunting experience, personalized security health guidance, and customized reporting to support compliance with a growing set of regulatory requirements.
With this offering. We are making good on our commitments to help our customers mature their security posture over time with a clear return on their investments. This too grows our share of wallet further propelling our industry leading ARPC.
Shortly after we launched our Plus offering last quarter, we won a multiyear contract with a leading real estate development company in the Middle East. This company had a local MSSP relationship that was not providing the capabilities that they needed to address.
Gaps and threat detection were falling on their lean team, which meant they had little to no time to proactively manage the security posture of their organization in the face of rising cyber-attacks on their business.
This customer chose ManagedXDR Plus for the personalized proactive approach to getting ahead of the risks, improving their security posture, addressing the regulatory compliance requirements, while scaling their security team all at a meaningful return on investment.
Our Taegis platform is also supporting our go-to-market momentum, but the industry is experiencing an inflection point in the approach to security resilience. We see this in the displacement not only of legacy security technologies, but also in the consolidation of spend on and the number of technology partners.
Via our Taegis XDR platform, we are expanding to address a growing set of security use cases such as identity and exposure management. Our open and integrated approach de-risks the consolidation of technologies with full visibility into the efficacy of Taegis endpoint controls, ensuring Taegis is well positioned as organizations reevaluate their security investments and resilient strategies.
Our support of choice means that customers can work within their own time constraints around their technology evolution with optionality to evolve their security controls to save vendor spend and management costs at a compelling per endpoint pricing model that has no surprise variable data charges.
Last quarter, we won a consolidation opportunity with a leading multinational electronics company where the team had invested in multiple security products in recent years, but were not seeing the results they had hoped for. Their team was even more overwhelmed with alerts from a variety of costly and unconnected security controls, while facing rising cyber risks to their business.
This customer was seeking valid detections and the automation required to scale their existing TechOps team. By consolidating on Taegis, they immediately benefited from fewer, higher fidelity detections with full threat context and automated response capabilities.
The ability to seamlessly manage security operations, 24/7 with a predictable and compelling total cost of ownership led them to make SecureWorks their global security partner. We also saw great momentum across our global partner ecosystem this quarter, with the addition of new key partners and acceleration in our deals won together.
This quarter, we expanded the number of partners we have with global reach, while offering all of our partners’ strong operating margins, customized sales and technical enablement and marketing collaboration.
The broader channel increasingly appreciate the competitive advantages that Taegis and the SecureWorks suite of solutions offer, demonstrably reducing risk and supporting resilience, increasing the market’s recognition that XDR represents the next era in security.
Supported by the growing success and our partner first go-to-market, we saw increasing momentum in sales productivity with our better together go to market motion in 2Q and our partner win rate improved to the highest level since we launched our partner first go-to-market motion.
In Q2, approximately 80% of global Taegis new logo sales closed were partner deals, reflecting the security value Taegis-based solutions bring to their customers. In the second quarter, we also continued to add to the more than 50 managed security services partners in our program.
I’ll highlight one MSSP partnership signed this quarter with a premier provider of IT and technology solutions. This partner is delivering managed detection and response services powered by the Taegis XDR platform to protect its elite clients across the financial services, life sciences, and professional services sectors.
This partner made a seven figure ARR commitment upfront, beginning with the transition of customers from its legacy SIEM technology onto the Taegis platform to drive higher retention and margin expansion for their business.
Partnerships like this, provide further validation of Taegis’ ability to drive scale for large managed security services providers, empowering them to provide organizations of all sizes with access to enterprise level security within an attractive business model.
In conclusion, Taegis is defining the future of threat detection and response, driving superior sustainable growth and value creation. Our agile expansion of features and capabilities to protect against threat actor access vectors, delivering organizations’ improved security risk postures and the best security outcomes and are open without compromise approach.
These combined with our growing successful partnership ecosystem, put us at an advantage in an environment where vendor consolidation and scaling spend on both security technology and talent are top priorities.
Demand for our Taegis security offerings remains strong. Taegis is the platform of choice for organizations to bolster their security posture at a proven return on investments, driving our growth now and into the future. I want to thank you for investing in our mission to secure human progress, and thank you to our customers and partners for joining forces with us. With that, I’d like to hand the call over to Alpana to cover our financial results and guidance.

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Alpana Wegner

Thanks, Wendy. Good morning, everyone. I will review our Q2 results before I provide expectations for Q3 and fiscal year ’25. We once again hit our financial commitments in Q2. We delivered total revenue exceeding $82 million, which was at the high end of our expectations, primarily on the strength of subscription deals closing earlier in the quarter.
Year-over-year total revenue growth was impacted by a $13 million decline in revenue from the wind-down of our non-strategic legacy business. Taegis subscription revenue was $71 million, up 7% year over year. Total ARR increased 5% year over year to $290 million, in line with our expectations.
Our ARPC was $150,000, up 14% year over year and remains a premium to the industry average, underscoring the value that Taegis provides to our customers. The growth in our ARPC was driven by strength in new logo and existing customer expansion.
We ended the quarter with 1,900 Taegis customers. We saw new customers added in the quarter at a higher ARPC than the customers that churned. As our Taegis pricing is largely on a per endpoint basis, growth in endpoints is another indicator of platform expansion. Our endpoint count grew more than 9% year over year in the second quarter. Our Q2 operating results were strong, reflecting our continued focus on operational efficiency, productivity improvements, and cost discipline.
Q2 non-GAAP stages subscription gross margin of 74.3%, an improvement of 360 basis points versus second quarter a year ago, driven by automation, continued cloud architecture scaling, and by leveraging our AI and machine learning capabilities across the business.
Total non-GAAP gross margin expanded by 680 basis points to approximately 69% in the quarter. Total gross margins reflect the end-of-life of our other MSS business in Q1, resulting in revenue being nearly zero in Q2.
Adjusted EBITDA was $1 million in line with our guidance of $1 to $3 million and an improvement from a loss of $10 million in Q2 of the prior year. EBITDA was impacted with more than $1.3 million of redundant or transitional costs associated with the end-of-life of our other MSS business.
GAAP net loss was $15 million for the second quarter or $0.17 per share compared with GAAP net loss of $32 million or $0.38 per share in the same period last year. Non-GAAP net income was breakeven or [zero cents] per share compared with a non-GAAP net loss of $9 million or $0.10 per share in the same period last year.
Turning to the balance sheet and capital allocation. We ended Q2 with a strong balance sheet with $48 million in cash, no debt, and an undrawn $50 million credit facility. Our cash flow from operations was $4 million in the quarter compared with $27 million used in the prior year period. The decreased use of our operating cash is driven by our focus on cost discipline, reduction in duplicative costs, and increase in operational efficiencies.
As a reminder, our cash flow can fluctuate from quarter to quarter with the first half seasonally being a use of cash, primarily due to the timing of annual incentive payouts and the second half typically generating cash from operations.
Now turning to third quarter and full year fiscal ’25 guidance. For Q3 fiscal year ’25, we expect total revenue of $80 million to $82 million, adjusted EBITDA to be between breakeven and $2 million, and we expect a range of non-GAAP net loss per share of $0.01 to non-GAAP net income per share of $0.01.
For the full year fiscal ’25, we now expect total ARR to be $300 million or greater total revenue of $328 million to $335 million. Total non-GAAP gross margins to be 68%, inclusive of Taegis gross margins to be 74%.
Adjusted EBITDA to be between $6 million and $12 million, non-GAAP net income per share to be between $0.03 and $0.09, cash flow from operations to be between cash used of $2 million and cash generated of $8 million, and we expect CapEx to be in line with fiscal year ’24.
In closing, our Q2 results give us confidence in our ability to meet our 2025 outlook. We are executing on our growth strategy and will continue to deliver additional value to our customers and partners by opportunistically investing in sales and marketing to accelerate our partner momentum and in product development on new and innovative capabilities, both across add-on and native security products. We remain committed to EBITDA profitability as we continue to drive scale in our business.
Thank you for joining us on the call today. Wendy will now rejoin us as we begin Q&A. Operator, can you please introduce the first question?

Question and Answer Session

Operator

Hamza Fodderwala, Morgan Stanley.

Hamza Fodderwala

Hi, good morning. Thank you for taking my question. Maybe, Wendy, I’ll start with you. Obviously, a lot of macro uncertainty out there, but from a very intense threat environment at the same time. I’m wondering, going into your new fiscal year, how are you feeling about the overall macro and spending environment? And then maybe I’ll point out for you, how are you feeling about your position from an investment and a sales capacity standpoint to really drive that top line growth sustainably going forward? Thank you.

Wendy Thomas

Good morning. Thanks Hamza for the questions. When we look at the marketplace right now, we see continued good demand for cybersecurity in general. And then specifically for Taegis, the acceleration in our opportunity around kind of legacy technology displacement vendor consolidation, particularly some replacements, when we look at the sort of macro factors for us, our sales cycles were stable if not slightly better, kind of within the range of recent times. We haven’t seen a big shift there.
And frankly, just given where we are in terms of about a little over 18 months into our partner first strategy, we saw really good performance in terms of those relationships, this quarter highest win rates, 80% of new sales, increasing mix of deals coming from those partners. So from our position in terms of market tailwinds as well as our execution around our partner first strategy, we continue to see good demand going into the second half of our fiscal year.

Alpana Wegner

Good morning, this is Alpana. To address the second question that you had, just from that investment and sales capacity standpoint, I’d say a couple of things there. One is we have done some, as you know, from last year, done some restructuring within our go-to-market organization. And we do feel like we’ve got the right seller profile today as well as the right capacity to be able to deliver on the top line.
Our partner ecosystem and as Wendy just said, the positive momentum that we’re seeing there is a more efficient go to market. And we do see that, that is generating the capability for us to deliver greater sales productivity.
That being said, I do expect that and you saw a little bit of that in Q2 that we’ll continue to invest in the go to market as well as products. Those are two fundamental areas to ensure that we can hit what we want to do from a top line perspective. And from an overall perspective, I’d say sales and marketing where it came in on Q2 as a percentage of revenue is where we expect it to trend for the rest of the year.

Operator

Mike Cikos, Needham.

Mike Cikos

Hey, guys. Thanks for taking the questions here. I just wanted to circle back to the prepared remarks. I think there was a comment that some deals that closed earlier in the quarter, which benefited subscription revenues.
It doesn’t sound like it from a macro standpoint, but just wanted to see like that the positive from that would be, hey, linearity in the quarter improved to a certain degree. It’s always to read that negatively. They would say, hey, maybe there was something macro related that may have weighed on demand in the back half of the quarter. Can you just clarify that dynamic to make sure that we’re all being thoughtful here on that?

Alpana Wegner

Yeah, no, it is I mean, it was a positive dynamic from our perspective, which is just typically we see more deals come in at the end of the quarter than at the beginning of the quarter. This was just unusual in that we had some larger deals come through at the earlier part of the quarter.
So definitely a positive from our perspective and did not necessarily pull away from what we saw towards the end of the quarter.

Mike Cikos

And anything to read as far as potential sustainability for that improved linearity or was this quarter maybe viewed as maybe too early to call it trend just yet?

Alpana Wegner

Yeah, I don’t see it as a trend at this point. I would say that it was just a bit of anomaly for that for Q2. Look I admit that CFOs would — I would love to see it happen every quarter on a repetitive basis, but it’s a little early to call that as trend.

Mike Cikos

Terrific. And then just a quick follow-up if I could. I know that we were saying how EBITDA this quarter was impacted by those redundant costs, I believe it was $1.3 million is what you guys had cited. Just as a reminder for the audience, can you help us think about what are the remaining transitional costs from that end of life of other MSS that still need to flush out? How should we think about that over the rest of the year?

Alpana Wegner

Yeah, I’m happy to say that we’ve got those costs behind us at this point. As you look at the second half of the year, you will see that we’ve got no remaining costs from an legacy business the other MSS. And as you saw in Q2, the revenue had already come down to a very de minimus amount.
So that goes to zero as well as the costs. We’re at a point where we’ve transitioned and completed the wind down completely at the end of Q2, which, as you know, is a pretty significant milestone for us and really enables the team to be focused on purely the go forward, which is very exciting for us.

Wendy Thomas

Yeah, you didn’t ask, but I mean pretty tremendous execution by the team to complete that transition. This is what opens it up for us as a business to grow in total revenue and sustain profitability with a business that now has turned towards building go-to-market momentum and investing in that as well as new product innovation as we’ve been able to leverage the platform we’ve built to take on more security use cases with a lot of investment that’s already been made, so great incremental growth opportunities for us.

Mike Cikos

Totally understand and excited to see that next chapter for SecureWorks. Thank you, guys.

Operator

Saket Kalia, Barclays.

Hey, thank you. You have [Carly] on for Saket today, and thank you so much for taking my questions. I think really, I want to focus on some of the trends that we’re seeing in industry right now. So first, given the consolidation that we’ve seen in this market recently, how are you and the team thinking about the velocity of some displacements in the industry right now? Is this disruption and creating opportunity for your broader Taegis platform?
And I’d also love to just touch a little bit on that trend that you’ve been talking about consolidation of spend in the industry, especially on the number of technology partners from customers, how secure is kind of positioned in that trend, especially now with some of your newer products to really benefit from that trend of consolidation? Thank you.

Wendy Thomas

Thanks, Carly. Glad to take that. So I’ll speak to the SIEM particularly first, which is that, that has been an opportunity where we’ve increasingly seen our customers are more than ready to move away from noisy hard and expensive to maintain SIEMs to an XDR approach to detection and response.
So that trend is only accelerating, players forging together to try to fight that trend or get scale to invest. We started building this platform nearly seven years ago, now that is a very difficult thing to replicate in terms of the capabilities that we bring to bear to detection and automated response.
So that is a trend that for us we will continue to see more and more deals, I believe moving to Taegis as a result. When I think about the consolidation trend, the way we designed the platform was also keeping in mind that essentially niche security products would become features of the platform over time.
And we would be able to address with this holistic approach to shielding a customer’s entire technology estate with the XDR platform. And our IDR launch is a great example of that exposure management, our EDR launch and sort of 2.0 launch of that last quarter.
They’re all examples of the abilities towards an integrated platform to provide complete protection, but at a really compelling return on investment for customers. So in both the consolidation conversation with native controls as well as the core detection and response capabilities to replace SIEM, we like where we’re positioned in the market in terms of those tailwinds.

Operator

(Operator Instructions) [Madeline Brooks], Bank of America.

Madeline Brooks

Wendy, this question is for you. There’s a lot of positive signals from the quarter like endpoint growth, which is up more than 9%, ARPC is up 14%. But then we’re seeing ARR, which — correct me if I’m wrong is majority Taegis is up only 5% and further degradation from last quarter.
So I guess can you just help us understand the dynamics of bridging the gap between these really good positive points like the endpoint growth and ARPC growth. But for kind of why we’re not seeing that reflect in revenue right now, but maybe talk through the net retention or return dynamic that could be impacting that? Thank you.

Wendy Thomas

Good morning and thanks for the question. We absolutely see some sort of leading and lagging indicators in terms of different growth vectors, and that’s why we look across all of them. Endpoint growth is clearly important given the growth in our managed services partner business model, which is if you recall, is when we really count those as one end customer, but continue to grow revenue, which drives our ARPC and our endpoint count according to those relationships and that’s why we continue to kind of break those apart to just give you visibility into the different routes to market that we have.
When I think about our ARR growth, we’re very confident around the return we’re seeing in getting traction in our partner first model, both in terms of the partners we continue to find with global reach really high quality, scaled global reach type of partners.
And our investments have increasingly turned towards the enablement and support of those customers. And as we exit 2Q and see that kind of growing pipeline, as we head into the second half, that definitely underpins our confidence in our ability to see ARR endpoint and expansion in our ARPC continues.

Madeline Brooks

And maybe just one follow-up question there, too. Has the dynamics in turn have changed as you’ve gotten to the end of sunsetting your legacy business, because we think if I recall correctly there were a lot of customers who were able to transition over to the Taegis platform that was giving a nice boost to growth? So is that maybe weighing a little bit on growth rates as well as being naturally at the end of that transition period?

Mike Cikos

Yeah, Madeline, this is Alpana. Maybe I’ll share a little bit there on what we’re seeing from a churn perspective and where our focus is on just from our overall retention. To your point, I would say that preponderance of any sort of carryover from trends transition and the legacy customer bases for the most part behind us at this point.
We do see just as you know, any normal business where we do see some levels of attrition across the customer base. From an ARPC standpoint, we did see some variability and what we add from a new customer base being at a higher ARPC and the ones that are churning being at a lower ARPC.
There could be some connectivity there that you could make, which is that the lower ARPC from a kit perspective isn’t really the sort of market segment that is looking for our type of MDR services. And those oftentimes can be a nice opportunity for us to share and to transfer those over to our MSSP partners because they are better suited for what they’re offering.
So there might be a little bit of overhang there, but we would say the preponderance is sort of behind us. And really for us, the focus from a retention standpoint is around what we see is where we get good retention across our customer bases when we’ve got good strong, deep relationships, we’ve got additional ROI and value that we can add to them through our product portfolio, which is much centered on as Wendy shared in her prepared remarks, the product portfolio expansion that we are investing in and focused on.
And then at the core is just the constant continuous improvement that we see across our platform and our delivery from a TechOps perspective in detection and response. And that’s really underpinned by the automation that you see that we’re investing in and seeing some of the benefits of that, not only from what we can do with our customer base in terms of retentiveness, but also it gets a little bit of that benefit, obviously from a gross margin perspective as well.

Madeline Brooks

Got it. Just one more ending comment from me here is competitors in your space disclose the number of modules and other products that our customers are adopting across the base, right? So some disclose three-plus modules, others are disclosing eight-plus modules, any qualitative discussions around kind of more product adoption would be helpful and maybe going forward would be helpful to see some disclosures as the platform story takes place around the number of products that your customers are adopting. That’s it for me. Thanks.

Alpana Wegner

Yeah, thank you for that. And certainly, as we think more about the number of products that we’re launching, we’re in that early stages of that this year. It’s definitely on our radar to be able to share that information because we think it will be to your point meaningful for analysts and investors.

Operator

Thank you. There are currently no further questions at this time. Mr. Toomey, I’d like to turn the call back over to you.

Kevin Toomey

Great. Thank you. That wraps the Q&A in today’s call. A replay of this webcast will be available on our Investor Relations page at secureworks.com, along with our supplemental web deck and additional financial tables. Thanks for joining us today.

Operator

This concludes today’s conference call. You may now disconnect your lines.